WE SHIP WORLDWIDE If you live outside of USA and Canada, please contact us for a shipping quote before ordering.
Our smaller items are shipped WORLDWIDE via UPS/FEDEX/DHL Your item will be properly packaged and fully insured.
Our larger stage illusions are properly packaged and fully insured. We offer very economical freight shipping. We ship worldwide!
Once your package is ready to ship, we will email you the tracking information. Once the package is picked up by the shipper, we do not have control over any delay’s caused by the shipping company (UPS, DHL, FEDEX OR FREIGHT ). For international shipments, we do not have any control over delays caused by customs inspections.
Please allow up to 8-10 weeks for Stage Illusions and Custom Created Props, we will keep you posted on status of your item, throughout it's building process. Our smaller illusions/props have various production times, and they are listed on the item's page. All deadline dates are approximate estimates and may be subject to change as each and every part of our illusions are fabricated by hand. We also from time to time may need to order various parts or have them fabricated outside of our facility. We always recommend that you have an alternative effect ready in the event that your order is delayed. We reserve the right to modify materials or design of illusion without prior consent. Changes in materials or design are sometimes necessary due to the availability of materials and/or design and manufacturing issues.
Return Policy: When you purchase a magic effect, not only are we selling you the apparatus, we are selling the SECRET of how the effect is accomplished. For that reason, we do not accept returns. If, however, you receive your item, and it has been damaged in shipping or it is defective, we will be happy to repair/replace the damaged or defective part. Due to the nature of the items we sell and the fact that they are custom built for the individual client's needs, we do not give refunds. If your item was damaged in shipping You must notify us within 3 days of receiving the damaged/defective item. Contact Kay in our shipping department at: shipping.info@snapillusions.com .